Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Ashiyaa Events collects, uses, stores, and protects your personal information when you use our website or contact us for event planning services.
1. Introduction
Welcome to Ashiyaa Events. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
By using our website, contacting us, submitting an enquiry, requesting quotations, or booking our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us or use our services.
Name, email address, phone number and postal address.
Event date, venue, guest count, event type, budget preferences and other planning details.
Messages, enquiries, feedback and information shared through phone calls, WhatsApp, email or contact forms.
Browser type, device information, IP address, pages visited and other analytics information collected automatically.
3. How We Use Your Information
The information collected may be used for the following purposes:
- Respond to enquiries and consultation requests.
- Plan, organize and manage your events.
- Prepare quotations and proposals.
- Process bookings and communicate project updates.
- Improve our website, customer experience and services.
- Send important service-related notifications.
- Comply with legal and regulatory obligations.
4. Cookies & Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, understand visitor behaviour and improve website performance.
Analytics tools may collect anonymous usage information that helps us understand how visitors interact with our website. These insights allow us to improve content, navigation and overall user experience.
You can choose to disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
Your information may only be shared when necessary with:
- Trusted event partners and vendors involved in your event execution.
- Payment processing providers.
- Technology and hosting service providers.
- Government or legal authorities when required by law.
All such parties are expected to protect your information and use it only for the intended purpose.
6. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, maintain business records, and comply with applicable legal requirements.
Once your information is no longer required, it will be securely deleted or anonymized whenever reasonably possible.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information where applicable.
- Withdraw consent for certain data processing activities.
- Request clarification regarding how your information is used.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their policies before sharing personal information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please feel free to contact us.